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Vancouver Island North Visitors Association

Coordinators Report

Tourism Coordinator’s Report - Annual General Meeting April 2002

Vancouver Island North Visitors Association held an Extra-Ordinary General Meeting in October (which had a record turn-out of over 40% of the voting membership) to discuss the North Island Tourism Initiative’s recommended Business Plan for the Association.

The membership decided to change the structure of the Board of Directors. The new Board includes three (3) "Alliance" directors (representing businesses not directly involved with tourism, but that contribute to the tourism product on the North Island), and to elect five (5) directors (representing businesses directly involved in the tourism industry), the automatic appointment of the Past President to the Board, and to appoint three directors to fill in any gaps in the representation at the Board level. The appointment of directors must be ratified by 10% of the membership. This structure is different than the recommendation of the Business Plan, which called for five (5) directors based on community representation (one from each of following communities – Port Hardy, Port McNeill, Port Alice, Alert Bay and Sointula), and five (5) "Alliance" directors, and two (2) directors-at-large. The membership felt this new structure better reflected the needs of the membership and the tourism industry on the North Island.

In addition to the changes to the Governance Structure, the membership recommended the following changes to the fee structure:

Non-Voting Members $50.00/year
Voting Members $150.00/year
Corporate Sponsor Membership Package $1,000.00/year.

It was felt by the members that numbers of employees were not an accurate reflection of a businesses ability to pay, with some small operations being labour intensive, and some larger operations being run by less than five employees. The membership felt a flat fee of $150.00/year with a menu of optional services that could be purchased was a better way to gage a businesses ability to pay. The Board of Directors of VINVA felt that an increase of $100.00 was too much to ask of the membership, and proposed that a fee of $100.00 be set for Voting Members. This fee structure was approved unanimously at the Annual General Meeting in April.

A discussion was held concerning the Business Plan recommendation to change the Association’s name to Tourism North Island. It was decided to recommend to the membership at the Annual General Meeting the name "Tourism North Vancouver Island", as it’s important to reflect the geographic location of the Association in the name. This ties in well with Tourism Vancouver Island’s current restructuring of it’s marketing brand from "The Islands" to include "Vancouver Island" in the branding. Tourism Vancouver Island will be launching its new marketing brand image at their AGM in May. The name change was approved by the membership at the Annual General Meeting, and the new name for VINVA will be Tourism North Vancouver Island.

Quite a bit of work has gone into updating the web site and related materials (including the North Island Driving Guide and the Community of Community Sign Project) reflecting the new North Island Route highway icon that was developed. The production of the North Island Driving Guide was a good exercise for the Association, in that the proofing of the editorial gave us the opportunity to identify both web-sites and printed materials that had incorrect and out-dated information on the area, and were able to provide correct information to those publishers. We also identified a major gap in our collateral material, a comprehensive, and quality image bank for use by publishers, web-site producers and the Association itself.

A VINVA representative has been elected to the Port Hardy & District Chamber of Commerce Board of Directors and has been asked to sit on the Tourism Port Hardy committee of the Chamber. Additionally, VINVA has gained some profile on a provincial level within the tourism sector with its involvement with the Council of Tourism Associations of BC and the Wilderness Tourism Association in the Central Coast Land & Resource Management Planning Process as the alternate representative for the tourism sector on the Central Coast. As an alternative on the CCLRMP, VINVA will be working closely with the forestry, recreation and environmental sectors, as well as local First Nations governments. VINVA has been working closely with the Northern Services Route Ferry Advisory Committee members and local governments on the proposed schedule changes for the Inside Passage and the Discovery Coast Passage routes. BC Ferries has proposed the elimination of the ferry route between Port Hardy and Bella Coola – a route that carried nearly 9,000 visitors between the two communities in 2001. VINVA is also an active participant in the Vancouver Island Tourism Manager’s committee and the Tourism Vancouver Island marketing committee.

Driving Guide: Distribution has begun on the Driving Guide. Response is very positive to date; there is a sense that we’ve truly become a professional and legitimate organization with the production of a full gloss magazine, rather than a newsprint guide. Copies have been forwarded to the Port Hardy and Port McNeill Visitor Infocentres, as well as Nanaimo, Port Alberni and Ucluelet. Distribution will continue over the next two months to include the major Visitor Infocentres on the Island and the mainland, as well as through Tourism Vancouver Island, the consumer shows and inquiries to the VINVA office.

Travel Trade Update: VINVA is currently on a waiting list for Rendezvous Canada this year. The Rendezvous Canada committee has accepted us; we’re just waiting for the final approval from Tourism British Columbia. If VINVA goes, we’ll be the only DMO other than Tourism Victoria and Tourism Vancouver Island from the Island who attend the show.

With the addition of travel trade shows to the VINVA budget, the Board must decide whether to continue to focus on consumers or whether to expand to include travel trade.

The Travel Show, Bellevue, WA: Attendance at this year’s Travel Show was down from last year; attendance figures are estimated at 7,500. Changing the travel agents showcase from Friday morning to Saturday evening was not a positive change (number of travel agents was less than 50). Attending the show is relatively expensive for the exposure we receive. I would recommend that next year we ensure Tourism Vancouver Island has a supply of each of our community brochures as well as the Driving Guide to distribute at the show, rather than attending ourselves. I gave out three boxes of Driving Guides (450 copies, and approximately 50 to 75 of each of the member brochures), a supply of Driving Guides and a selection of the member brochures were forwarded to Ken Erickson, Canadian Tourism Commission (based in WA) for his offices.

Vancouver Outdoor Adventure Show: Attendance at this year’s Outdoor & Adventure Show was down from last year (the show organizer’s have not released the attendance figures yet). Attending the show is relatively expensive for the exposure we receive, over three days I gave out approximately 300 Driving Guides, and approximately 25 – 40 of the individual brochures.

Hillside Mall Show: This show was probably the most satisfying of the consumer shows we attended this year. Attendance at the show was steady throughout the weekend, and mall merchants reported sales and crowds similar to the week prior to Christmas, although it started out pretty slow on Friday morning due to the snowstorm! I gave out approximately 500 Driving Guides and between 30 and 60 member brochures. I would recommend VINVA continue to participate in this Mall Show with the other Island tourism organizations. Additionally, I would encourage our members to participate in this show as well!

Calgary Outdoor Adventure Show: We started out with a fairly good steady crowd on Friday night, it was fairly slow on Saturday, and quite busy on Sunday. I gave out approximately 350 Driving Guides (ran out on Sunday) and approximately 30 to 50 of each of the member brochures. The audience in Calgary seemed particularly interested in hiking information, particularly Cape Scott Park. As with all of the consumer shows, they are very expensive to attend, and I’d like to do some work with our members to evaluate if they received any business from these shows.

Central Coast Land & Resource Management Plan: VINVA has been asked to participate in Phase II of the CCLRMP as a representative on the Tourism Caucus to identify tourism issues for the Completion Table, as a member of the Working Group Sub-Table for Tourism/Recreation/Timber and Visuals Working Group and the Socio-Economic Assessment Working Group, and as an alternate table representative for the tourism seat at the Completion Table. The CCLRMP has forwarded a map of the LRMP boundaries with a series of overlays to the map, including recreation values, timber values, candidate protection areas and tourism values. The map is currently being circulated among VINVA members for their review and input into the tourism layer.

TVI Festivals & Events Calendar and Map: Currently working with David Petryk, Executive Director, TVI on a deal where we’d manage the production of their Festivals & Events Calendar and Map for an administration fee.

Vancouver Island Dive Association: I met with members of the Vancouver Island Dive Association in Nanaimo at the TVI offices in early January. The Dive Group would like to develop a marketing program for the Island dive product in conjunction with Tourism Vancouver Island and the Island tourism organizations. Their marketing program would consist of a dive publication for the Island which would be distributed through the DEMA (Dive Equipment Manufacturer’s Association) Show, the Toronto Outdoor Adventure Show, through response to ads in Rodale’s Diving Magazine, and Diver Magazine (the No. 1 dive magazine in the UK). The total budget would be approximately $50,000.00, with a variety of buy-in levels for operators ranging from $500.00 to $3,000.00 for a two-year program.

Cruise Ships: Have been working with the Regional District on a strategy for the development of a cruise ship program for the North Island. As funding of this initiative would come from the RD’s economic development function it would focus on the communities that are financially participating in the program (all except Port Hardy). A meeting was held in Alert Bay last week to begin the development of a series of shore packages to sell to the cruise ships, as well as gather the technical information needed by the cruise industry (i.e. docking facilities, etc.).

 
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