11 Nov - 2 Dec 2021

WorldHost Workshops 2021

Prepare your staff to deliver excellent customer service to a wide range of unique customers

Tourism NI is working in partnership with People 1st International to offer a series of WorldHost workshops to tourism and hospitality businesses across Northern Ireland.

WorldHost Principles of Customer Service and WorldHost Inclusive Service workshops are available across each Council area with a limited number of free places.

Workshops on offer include:

WorldHost Principles of Customer Service

Empower your front line staff to deliver excellent customer service to give your business the outstanding reputation it deserves. These workshops are available both online or face to face, running across the country on the following dates:

Face to face

  • Antrim & Newtownabbey - 22 November 2021
  • Belfast - 15 November 2021
  • Causeway Coast & Glens - 2 December 2021
  • Lisburn & Castlereagh - 23 November 2021
  • Newry, Mourne & Down - 25 November 2021
  • North Down & Ards - 29 November 2021

Online workshops

  • 11 November 2021
  • 15 November 2021
  • 23 November 2021
  • 1 December 2021

WorldHost Inclusive Service

Give your employees the skills to welcome a diverse range of people to your business and provide them with a consistent level of service befitting progressive moral, ethical and cultural attitudes. These workshops will be face to face, running across the country on the following dates:

  • Belfast - 18 November 2021

Places will fill up fast – don’t miss your chance to register now!