An example of a soft sell approach by an accommodation provider for a booking confirmation via email:
Dear Jane,
I am delighted to confirm your reservation for a classic garden view room at a double occupancy rate of £150 for arrival on 20th November 2020 X 2 nights.
For your reference, this rate includes a full Irish breakfast, free car parking, WIFI and access to the hotel’s award-winning leisure centre.
[Upsell] On weekends, we operate a really popular jazz brunch in the Four Seasons Restaurant. If you would like to upgrade your breakfast to attend this brunch, a supplementary charge of £10 per person applies.
As requested, I have reserved your evening meal for 8pm on Friday. I also enclose some additional menus for informal dining and our afternoon teas.
I will be in touch again before your arrival to see if I can assist you further. In the meantime, if you need anything, please do not hesitate to make contact with me or my colleague Rose. We would be delighted to help you.
Kind regards,
__________________
Pamela Bloom