Digital Innovation Masterclass

This masterclass is aimed at tourism businesses who strive to adopt new digital technology and innovations that help them to operate more efficiently, enable or accelerate the development of new products, processes, or services, give access to new markets, helping to safeguard and create jobs.

Areas covered included mapping current processes, identifying ways to which create customer and to build internal capability to innovate and take on projects that will improve efficiency and enhance customer service.

Nick Hall, Founder & CEO of the Digital Tourism Think Tank

The Digital Tourism Think Tank was developed by Nick, who is widely considered as one of the world’s leading experts on digital trends and transformation in the field of tourism.

With two decades of experience, there is hardly any tourist destination that Nick has not advised. He has been personally behind change for so many tourism destination's and continues to drive the conversation around industry trends today.

Nick supports businesses to evolve beyond digital to tackle existential topics, such as sustainable leadership. He also continues to speak at leading industry conferences on the biggest trends impacting the industry, as well as working on exciting projects and initiatives, together with public sector organisations who want to change the leisure economy for good. 

Webinar Recording

If you missed our Digital Innovation Masterclass, you can view the recording below: